About this site

Content on this website is created by Hokkaido Airport Terminal Co., Ltd. (hereafter referred to as "HKK") for the purposes of disclosing information on, and as an information service for passengers and guests of the New Chitose Airport Terminal Building. Moreover, management of this website is carried out by Cosmo Media Co., Ltd. as a subcontractor acting on behalf of HKK.

As a general rule, the content of this website is copyrighted by HKK.
Information included on this website may not be reproduced, distributed or otherwise without prior consent. Moreover, this website includes flight information, schedules and other information provided by other businesses. As such, please confirm details with airlines, bus companies, JR and others in advance when making plans based on this information.

Please note that neither HKK nor related organizations assume any responsibility whatsoever for any damage caused due to the use of this website.

- Safeguarding Personal Information

The New Chitose Airport website (hereafter referred to as “this site”) is managed by Cosmo Media Co., Ltd. as a subcontractor acting on behalf of HKK.
Personal information provided by users to this site is handled as follows:

-Personal Information
In order to provide users with even more helpful services and develop new services, this site and the New Chitose Airport Terminal Building website for mobile terminals may request personally identifying information (hereafter referred to as “personal information”) such as e-mail addresses, names and telephone numbers via applications and submissions in such uses as online shopping, questionairres, mailing list registrations, quizzes, contests and events.

-Collection of Personal Information
When collecting personal information, HKK will disclose the purpose and method of collection without fail.
Moreover, personal information is never collected without user permission.
Collected personal information will never be used for any purpose other than that specified beforehand.

-Disclosure of Personal Information
As a general rule, HKK does not disclose or provide collected personal information to third parties without user consent.
Please note however, that when purchasing items via online shopping, only necessary personal information such as the recipient's address will be disclosed to related parties for the purposes of shipping purchased items and/or payment of purchased items and services.

-Use of Personal Information
Collected personal information is used by HKK for the purpose of future service improvements.
While reference statistical data gleaned from personal information such as "X% female/male users" may be provided to business partners and sponsors, individual personal information is never provided "as is" to third parties.
Additionally, information thought to be beneficial to users such as airport and event information will only be sent via direct mail upon obtaining prior permission of users.

-Cookies
Cookies my be used in order to provide more convenient services to users visiting this site.
A “cookie” is a text file code sent from a server and placed on a user's computer when that user accesses a website.
When the user accesses the website again, the cookie confirms the user's computer to provide more convenient services.
Cookies are used by HKK for the purposes of:

　-Improving, seeking out and developing better service
　-Offering services to provide a pleasant environment to users of this site.

Cookies are used for these purposes only and no others.
Additionally, cookies sent from HKK contain no mailing list IDs, names or other personally identifying information.
Depending upon browser settings, users may choose to accept or deny cookies.
Even if cookies are refused, most content on this site may be browsed, but please note that certain functions and services may not be accessible. Cookies sent from sites other than those under the jurisdiction of HKK are not under the supervision of HKK.

-Access Logs
The access log is usage data automatically stored when a user accesses the server for this site. Collected statistical data for this site includes such items as domain name, IP address, browser type and access time. In addition, other than the above listed items, no personally identifying information such as user names, addresses or phone numbers are recorded.

- Links to this Site

As a general rule, this site (both the top page and any other underlying content) may be freely linked to and no contact is necessary either prior to or after the fact.

However, websites falling under any of the following categories are asked to refrain from linking to this site:

In addition, links to pages other than the top page are subject to structural site changes without notice. In such instances, HKK assumes no responsibility whatsoever for non-functional links.

Furthermore, please note that this site under no circumstances assumes any responsibility for websites linking to any HKK page.

-Management of Personal Information by Linked to Websites
HKK assumes no responsibility related to collection, use or handling of personal information carried out by pages or advertiser sites linked to on this site.

- Minimum Software Requirements

In order to ensure a secure and pleasant browsing experience, the following browsers and/or plug-ins are required.
Please download upon confirmation of software version used.